Privacy Policy

Privacy Policy –

Our website address is: https://evtrain.au.

  1. About this Privacy Policy

This privacy policy outlines how we collect, hold, use, and disclose your personal information.
Personal information refers to data or an opinion about an identified individual or an individual who is reasonably identifiable.
By providing personal information to us, you consent to our collection, hold, use, and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that may apply between us.
We reserve the right, at our discretion, to change this privacy policy by posting the revised version on our website. By continuing to use our website and provide personal information, you acknowledge that you have read and agree to the revised Privacy Policy.
References to “we,” “us,” and “our” in this Privacy Policy are references to Parsons Green Pty Ltd T/A EVTRAIN, abn: 22 659 567 156.

  • What personal information do we collect and hold?

In conducting our business, we may collect and hold a range of personal information about you.
We collect and hold various types of personal information.

  • Your name,
  • Residential, mailing, and billing address,
  • Email address,
  • Telephone and mobile numbers,
  • Identity information,
  • Details of the services we provide to you or that you have inquired about are available.
  • Please provide details about your previous work experience and educational qualifications.
  • Any additional information provided, either directly or indirectly, through our website,
  • Please provide any additional details needed to streamline your interactions with us.

Note: We do not store credit card information. We only pass this information to our payment provider for processing.

  • How do we collect and hold personal information?

We may collect personal information either directly from you or from third parties. Personal information may be collected when you:

  • Submit a query via our website,
  • Communicate with us via email, phone, or in person.
  • Use social media platforms, or
  • Interact with us via marketing sites or services.
  • Why and how do we use your personal information?

We may collect, hold, use, and disclose your personal information for the following purposes:

  • To deliver our services,
  • Respond to your queries and requests,
  • Process payments for our services,
  • Produce aggregate data reports,
  • Optimize our website and conduct advertising and marketing.
  • Comply with legal obligations, resolve disputes, and enforce agreements.

We may also use your information for direct marketing purposes, such as informing you about our products or services. You may opt-out of direct marketing by contacting us.

  • Who do we disclose personal information to?

Your personal information may be disclosed to:

  • Our employees and related entities,
  • Among the third-party suppliers are registered training organizations, contractors, mailing and distribution providers,
  • Our professional advisers (accountants, lawyers, and auditors),
  • Payment system operators (e.g., banks),
  • When necessary, consult government agencies or legal authorities, and
  • We can transfer our business to any entity.
  • Do we disclose personal information outside Australia?

We may disclose personal information to third-party service providers outside Australia. When doing so, we will take reasonable steps to ensure these recipients handle your personal information in compliance with Australian privacy laws, including enforcing security measures through contractual agreements.
By providing personal information, you consent to the disclosure of your information outside Australia and acknowledge that the Privacy Act 1988 (Cth) may not apply. You will not be able to seek redress under the Privacy Act in such cases, but we ensure that reasonable safeguards are in place to protect your information. ​

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  • What security measures do we have?

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. This includes implementing security measures such as encryption, firewalls, and access controls. ​

  • Do we monitor your use and access of our website using cookies?

We collect personal information about your use of our website, such as pages visited, time and date of your visit, and IP address. Session cookies facilitate navigation, but rejecting cookie information may restrict certain features. We may also use third-party cookies for advertising, and you can manage or opt-out via the settings provided by those third parties. You can disable Google advertising by visiting Google’s ad settings.

  • How do you access and correct your personal information?

We will take steps to ensure the personal information we collect is accurate, complete, and up-to-date. If your personal information is incorrect or outdated, you can contact us in writing to access or correct it. If we deny access, we will provide you with a reason.

  1. How do you make a complaint?

If you have a complaint about how we handle your personal information, please contact us via email at enquiry@evtrain.au. We will acknowledge and respond to your complaint within a reasonable timeframe. We will provide further steps if the complaint remains unresolved.

  1. How do you contact us?

If you have questions or concerns regarding this privacy policy, please contact us:

  • Email: enquiry@evtrain.au
  • Telephone: 1300 879 743